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The 7 Growth Levers Every Business Should Know

If you want to grow in a predictable, scalable, and smart way, you need to master these 7 growth levers. They’re used by Silicon Valley startups, global brands — and they can (and should) be applied to local businesses, e-commerces, and B2B services too.

Let’s dive in:


1. Acquisition: how to attract new users

This is the first step — bringing people to your site, profile, or store.

📌 Real-life examples:

  • Paid ads on Google and Instagram
  • SEO blog content
  • Referral programs and strategic partnerships
  • Lead generation via WhatsApp or email

Tip: Don’t rely on just one channel. Track where your best leads come from and double down on what’s working.


2. Activation: when the user “gets it”

This is the moment when someone understands the value of your solution. Online, it often happens after a key action (clicking, testing, buying, interacting).

📌 Real-life examples:

  • Free trials with guided onboarding
  • Welcome bonuses on first purchase
  • Live webinars to engage cold leads

Tip: Make the journey easy. The quicker the user gets a micro-result, the more likely they are to move forward.


3. Retention: keeping customers coming back

Growth without retention is like pouring water into a leaking bucket. If customers don’t come back, your acquisition effort goes to waste.

📌 Real-life examples:

  • Personalized follow-up emails
  • Post-purchase support
  • VIP communities on WhatsApp or Telegram

Tip: Track usage or repurchase frequency. Create routines or perks that keep users engaged.


4. Revenue: increase the value of each customer

Growth isn’t just about getting more people — it’s also about making more from each one.

📌 Real-life examples:

  • Upsells: offer a premium plan
  • Cross-sells: suggest complementary products
  • Subscriptions and bundled offers

Tip: Use LTV (Lifetime Value) to guide how much you can safely invest in acquiring a customer.


5. Referral: turn happy customers into acquisition channels

Happy customers bring others. Referred leads usually convert faster, better, and cost less.

📌 Real-life examples:

  • Referral programs with rewards
  • Spontaneous testimonials and reviews
  • Client success stories shared online

Tip: Make it easy and rewarding to refer. Automate with personalized links or QR codes.


6. Virality: grow exponentially through sharing

Not every product is viral, but you can design viral elements into your strategy.

📌 Real-life examples:

  • Free branded templates
  • Features that encourage sharing (invite a friend, split payment)
  • Content that triggers emotion and connection

Tip: Ask yourself: “Is this easy and desirable to share?” If yes, you’re on the right path.


7. Efficiency: grow with margins, not just volume

There’s no point in growing if you’re losing money. Efficiency ensures growth is sustainable.

📌 Real-life examples:

  • Automating tasks (CRM, email, billing)
  • Reducing churn with proactive support
  • Increasing conversion without increasing spend

Tip: Track your CAC (Customer Acquisition Cost) and optimize based on real data.


📌 Final Thoughts

Growth marketing isn’t about magic tricks. It’s about understanding your business as a system and identifying where the true opportunities lie.

👉 Want help applying these levers to your business? Let’s talk on WhatsApp:
📲 Click here to message me

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